In a notable decision, India's telecoms department has confidentially directed smartphone companies to pre-install all new handsets with a government-backed cybersecurity tool that must remain installed. This directive, which has been disclosed, is expected to concern leading technology firms like Apple and prompt questions among privacy advocates.
Addressing a rising tide of online fraud and hacking, India is joining authorities across the globe. This step echoes similar measures framed in countries like Russia, which are designed to prevent the use of lost phones for illicit activities and encourage state-backed applications.
The recent directive affects major mobile phone makers active in the Indian market. This encompasses Apple, a company that has previously locked horns with regulators over comparable applications, as well as leaders like Samsung, Vivo, Oppo, and Xiaomi.
An order dated 28 November allots phone companies a 90-day period to guarantee that the government's "Messenger Friend" application is pre-installed on all new handsets. A key provision is that owners are prevented from deleting the app.
For phones already in the distribution network, makers are instructed to deliver the app via system upgrades. It is important that this directive was sent confidentially and was dispatched in confidence to chosen manufacturers.
However, legal specialists have raised serious apprehensions regarding this move. A lawyer focusing in technology matters said that India's step is a worrying development.
“The government practically eliminates user consent as a genuine choice,” said Mishi Choudhary, an advocate working on internet advocacy matters.
Consumer organisations had previously questioned a comparable mandate by Russia in August for a state-backed messenger app to be included on phones.
India, one of the world's biggest mobile markets, boasts over 1.2 billion subscribers. Official data show that the Sanchar Saathi application, introduced in January, has reportedly helped tracking down over 700,000 lost phones, with an estimated 50,000 recovered in October by itself.
The authorities states that the software is vital to tackle the “significant endangerment” of telecom cybersecurity from duplicate or tampered IMEI numbers, which enable fraud and network abuse.
Apple's iOS runs on an approximate 4.5% of the 735 million mobile phones in India, with the rest using Android, according to market research. While Apple includes its own proprietary apps on its devices, its internal rules are said to ban the installation of any third-party application before the sale of a device.
“Apple has in the past refused such requests from authorities,” noted Tarun Pathak, a analyst at Counterpoint.
“It’s likely to pursue a negotiated solution: rather than a compulsory pre-install, they might negotiate and propose an option to prompt users towards downloading the app.”
Queries for comment from Apple, Google, Samsung, and Xiaomi were unanswered. India’s telecoms ministry also did not respond.
The IMEI, or International Mobile Equipment Identity, is a unique identification number assigned to each mobile device. It is typically used by operators to cut off network access for phones flagged as lost.
The government app is mainly intended to help users block and locate missing phones across all mobile carriers, using a central registry. It also allows them to spot, and terminate, unauthorised mobile connections.
With more than 5 million downloads since its inception, the software has already been used to disable over 3.7 million missing mobile phones. Moreover, more than 30 million illegal connections have also been blocked through its use.
The government states that the software aids in combating digital threats and assists in the tracking and disabling of lost or stolen phones, thereby helping police in recovering handsets and preventing cloned devices out of the illicit trade.
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